Frequently Asked Questions

Yes. Each piece is embroidered or woven by hand. Our fabrics come from Uzbekistan, and the frames are handmade in Prague.

Suzani is traditional embroidery from Uzbekistan, worked by hand on cotton or silk. Ikat is a fabric in which the threads are dyed before weaving, so the patterns have a soft, blurred edge. Each one carries its own history.

We photograph every piece as it really is. Because the materials are natural, the colours can vary slightly from screen to screen, and the tones can appear a little different in daylight.

Every artwork has its own size, shown in centimetres with the frame included. Measure the wall space you have in mind and compare. If you are unsure, email us at easteriastore@gmail.com and we will help you choose.

Hang it away from direct sunlight and damp areas. Dust it gently with a soft, dry cloth. Do not clean the frame or the textile with liquids.

[CONFIRM: Yes, each piece comes with a hanging system / Hanging hardware is not included].

[CONFIRM GIFT OPTIONS].

We ship to [LIST OF COUNTRIES]. You can see the full details on our Shipping & Returns page.

Delivery usually takes [X–X] business days after dispatch. Details are on our Shipping & Returns page.

If you are a consumer, you can return an artwork within 14 days of receiving it. You can find the full steps and the withdrawal form on our Shipping & Returns page.

We accept [PAYMENT METHODS]. Your payment is processed securely by [PAYMENT PROVIDER].

We use your data only to process your order, reply to your messages and, if you agree, send you news. You can read the full details on our Privacy Policy page.

[CONFIRM VAT REGIME]. The price shown at checkout is the final price you pay, including any shipping costs.

Yes. You can write to us at easteriastore@gmail.com, message us on Instagram at instagram.com/easteria_store, or call or WhatsApp us at +420 775 407 378.